Family Dentistry on the Square, Inc.
12/9/20----We are currently working on changing our practice management software. This will require us to close the office Wednesday, January 6 and Thursday, January 7 for training. If you are scheduled one of these days, please contact the office to reschedule. We will also be working on contacting those who are scheduled. Friday, January 8 will be our first "live" day with our new software, we ask your patience with us as we learn. It is our hope that this new program will make the workflow better and statements easier to read. However, with any transition there are generally glitches. We will work diligently to catch any issues and ask that you let us know of any concerns you see. As we move forward, if there are known issues, we will try to make you aware so that you can notify us if your account is effected. Thank you for your cooperation as we move forward.
This office is open for all appointments. There will be some changes in our protocols in an effort to keep patients from congregating in the waiting room. We are requiring that anyone entering the building wear a face covering. It does not have to be a surgical mask, just be sure your mouth and nose are covered please. Please read the section below for more details. We will update here and on Facebook as things change. Thank you.
During this unprecedented national crisis, we are following the guidelines set forth by the governor and dental board. This will be updated as we continue through this national health crisis.
We will be contacting patients prior to their appointments and utilizing the ADA's Patient Screening Form. This questionnaire is the standard questions asked before appointments at most medical offices. Part of this screening asks if you have traveled in the past 2 weeks, please call us if you plan to travel 2 weeks prior to your appointment. As we are seeing spikes in the number of cases, especially in certain areas, we may ask a few additional questions to help determine the safety of keeping your appointment. Thank you for your cooperation in keeping our staff and other patients healthy.
We are requiring everyone to wear face coverings into the building. Once you are seated for your appointment you will be able to remove your face covering and at the end of your appointment you will need to resume wearing the covering.
We will be reviewing the screening form the day of your appointment and will be taking temperatures of anyone going into the treatment area. We prefer that patients come into the treatment room on their own other than 1 parent of a minor child, a caregiver, interpreter or if otherwise needed. That additional person should be a member of the patient's household.
We have also implemented policies to maintain social distancing which will help slow the spread of this virus. When you arrive for your appointment, either call the office (330-336-5788) or have 1 person come in to let us know you've arrived. We will let you know if a room is ready and we can seat you right away. If a room is not available, we will ask you to wait in your car and we will call or come out to get you. At check out, we are trying to only have one person at the desk at any time. We may ask you to wait in the treatment room until they are ready for you at the desk. Due to this, we may be asking you to change your appointment time so that we can ensure that we can maintain a safe flow through the office. As we are better aware of what we need to do to keep the flow moving, we will ease back into our regular scheduling.
Unfortunately, these procedures may slow down the flow of patients through the office. We ask for your patience with us as we endeavor to keep all of us as healthy. Thank you for your cooperation!
We have a large lost and found box in our reception area full of jackets, hats, etc. If you have been looking for yours, consider stopping in to check to see if it's here!
We currently have our patient health history and HIPAA signature forms here under the patient information tab that redirects you to the online forms to fill out and submit to us electronically. Also, as we begin to work with eforms for our patient history forms as we transition to chartless you may get an email from our office with a link to fill out forms prior to your appointment. Even established patients will be asked for information we may already have so it is entered into the new program. Please bear with us during this transition and give us feedback.
When you visit our office, your smile is our top priority. Our entire team is dedicated to providing you with the personalized, gentle care that you deserve.
Part of our commitment to serving our patients includes providing information that helps them to make more informed decisions about their oral health needs. This website is a resource we hope you’ll find both useful and interesting.
- General Dentistry
- Cleanings & Exams
- Digital X-Rays
- Root Canal
- Laser Dentistry
- Teeth Whitening
- Composite Fillings
- Crowns & Bridges
- Porcelain Veneers
Contact us today!
We genuinely hope this site is helpful to you in learning more about our practice, dental conditions and treatments, dental recommendations, and more.
Please browse through our website and be sure to give us a call if you have any questions or would like to schedule an appointment. Office hours are Monday - Friday 8 am-5 pm.